9 Places You Won’t Find Your Loan Officer

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Occasionally I hear people complain that their loan officer is nowhere to be found.

Really?” is my usual response when I hear them tell me how their loan officer is MIA and how they need to get in touch with them immediately.

I think that normal people who can’t find their loan officer must just be looking in all the wrong places.

If you are looking for your loan officer, here are 9 places that you don’t have to look – because the chances of finding them at any one of these are extremely low.

#1. Their Office

Sure, all the loan officers have an office, but you might be surprised at how little time they spend there.

If the building janitorial service didn’t come through once a week (at least), chances of finding dust on their desk would be high.

#2. Someone Else’s Closing

Occasionally, I hear someone wanting to give a loan officer the benefit of  the doubt and say something like “oh, they are probably in a closing and can’t answer the phone …”

Uh, no.

You might find your escrow officer in a closing, but a loan officer?

Riiiight.

#3. Your Realtor’s Office

Skip it.

Although Realtor’s offices usually have doughnuts in the front that a title rep dropped off, few Realtor’s are actually in the office like you may expect.

And the chance that your loan officer is actually in your Realtor’s office?

Minuscule.

The smart money says that your Realtor is probably looking for them too.

#4. Taking Someone Else’s Loan Application

Like at someone’s house or place of business talking to them about qualifying for a mortgage?

Uh, nope.

Most loan officers have assistants who do this stuff nowdays.  Too much paperwork stuff to be bothered with.

#5. At Home

If you call their house, chances are that their wife or girlfriend is looking for them too and you are immediately going to be assigned to let them know when you find them to have them “call home immediately”.

Do you want to be turned into a messenger service for wives and girlfriends?

I didn’t think so.

#6. Driving

The reason you won’t find your loan officer driving is that it is hard to hear the phone ring when the top is down on the convertible and AC/DC is blaring so loud normal people’s eardrums become ectoplasm.

There is a small chance that you may catch your loan officer driving, but you will need to drive all of the “wrong roads” in the off chance you will pull up next to him at a red light and honk loud enough for him to hear.

Not worth the investment when gas is $4 / gallon.

#7. At Lunch With a Title Rep

Ok, this one is possible – and the chances go proportionately higher with the scale of attractiveness of the title rep.

The problem here is that finding a loan officer with a hot title rep is going to be difficult because they are deft at making sure #5 doesn’t know that #7 is happening.

So if you want to find them here, it will help if you turn your brain upside-down and think like a skulker.

#8. At The Apple Store

Most of the computer programs that loan officers use require Windows and won’t run on Macs.

See?

There is a reason Microsoft is still in business.

#9. At a Real Estate Industry Happy Hour

The truth on this one is that this is actually not a horrible place to look, because these events center around alcohol and loan officers gravitate to a good party like geese to water.

The problem with looking at a real estate industry happy hour is just that – somewhere that is  packed with real estate people.

Show up at one of these and expect to get overwhelmed with small talk, business cards and offers for a free CMA (what is that anyway?)   Also be prepared to hear something similar to “if you know of someone who wants to buy a house, you can get a free Home Depot gift card for a referral …” about a hundred times.

Gag.

Not worth the effort.

Ok, so … now you know where not to look.

If you can’t find your loan officer in any of these seemingly logical places to look, where exactly can you find them?

I’m not telling.

It’s our little loan officer fight club secret.

And the first rule of fight club is that you don’t talk about fight club.

 

Thinking about buying a house or refinancing your current one and need a good referral for a loan officer that is easy to find? The easiest way is to get a referral from your Realtor.  They usually have some of the inside scoop on what goes on at loan officer fight club gatherings.

Photo from Flicker by jpellgen

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About the Author
Justin McHood

Justin McHood is America's Mortgage Commentator and he can be seen talking about mortgages on many of the nation's leading real estate and mortgage sites.

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propertyinvestments 5 pts

 Really, its common problem, most people are face problem for search loan officer

 Thanks for sharing difficult of find loan officer.   

Wheeler_ 5 pts

Thanks Justin for this amusing article...sad but true! Some loan officers do have a knack for being greedy or for being lazy otherwise, so they either mess up their job or lose it either way! Your article is able to put it in the right perspective with the right sense of humor. Love the info by the way. Great article!

JoshMalone 5 pts

This is pretty funny and for the most part pretty true. Almost all the LO's that I know spend little time in their agents office, are almost never at closing, always at free functions for drinks, and are tuff to get a hold of at their home cause their spouses probably give them the 3rd right cause their always on the phone.

pglaros 5 pts

Great stuff Justin!  Sad but true. Most loan officers are very transactional and the "big Bank" model is definitely not helping.  Don't lose hope!  There are still some of us out there that create and maintain relationships with our clients, making it a priority to be available for their questions throughout the process and present at their closing.

WhitneyPannell 7 pts

I once had a loan officer say not to worry about the appraisal. He wanted to add the $7500! closing cost onto the purchase price of $130k home. When I questioned him on the extra high closing costs he got very defensive and told me I shouldn't tell him how to run his job. I have been a Realtor for 20 years and have never seen $7500 closing costs on a $130k home. Needless to say he went totally AWOL and my buyer ended up using another loan officer from that firm. Wish he had listened to me and gone with someone I've trusted for years. 

Blythewood 5 pts

 WhitneyPannell I often have problems with "their" loan officer or attorney.  Wouldn't it make more sense to use someone that is proven to be truthful and ethical?

Orange County Homes 7 pts

Hi Justin - love this post - very timely as I had a loan officer disappear the day before closing this week! Finally surfaced to say he could not do the loan - my client is now paying with cash to get the sale closed. This client showed $13m in assets and no loan and no loan officer to be found! Regards Dave

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