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	<title>Comments on: Customer Service, Broadmoor Style</title>
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	<link>http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/</link>
	<description>Phoenix Real Estate -- Anything and everything about it.  Plus random musings... Now with Phoenix area MLS Listings Search!</description>
	<lastBuildDate>Sat, 21 Nov 2009 05:34:24 -0600</lastBuildDate>
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		<title>By: Jim Dolanch-Pittsburgh Real Estate Expert</title>
		<link>http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/#comment-51087</link>
		<dc:creator>Jim Dolanch-Pittsburgh Real Estate Expert</dc:creator>
		<pubDate>Mon, 13 Apr 2009 01:27:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/2080#comment-51087</guid>
		<description>Wonderful attitute for all of us to have everyday, no matter our jobs. Think of how wonderful the world would be if everyone worked hard everyday to be the &quot;Broadmoor&quot; of their industry?</description>
		<content:encoded><![CDATA[<p>Wonderful attitute for all of us to have everyday, no matter our jobs. Think of how wonderful the world would be if everyone worked hard everyday to be the &#8220;Broadmoor&#8221; of their industry?</p>
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		<title>By: Bobbie McGowan-Ottawa Real Estate Expert</title>
		<link>http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/#comment-50944</link>
		<dc:creator>Bobbie McGowan-Ottawa Real Estate Expert</dc:creator>
		<pubDate>Fri, 10 Apr 2009 20:38:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/2080#comment-50944</guid>
		<description>The realtor you mentioned in the &quot;Lis Pendens&quot; post needs to read this...lol! Great comparison for us all to embrace: superior customer service is what we should always do!</description>
		<content:encoded><![CDATA[<p>The realtor you mentioned in the &#8220;Lis Pendens&#8221; post needs to read this&#8230;lol! Great comparison for us all to embrace: superior customer service is what we should always do!</p>
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		<title>By: Jason Humpal-Fort Collins Real Estate</title>
		<link>http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/#comment-50860</link>
		<dc:creator>Jason Humpal-Fort Collins Real Estate</dc:creator>
		<pubDate>Thu, 09 Apr 2009 22:47:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/2080#comment-50860</guid>
		<description>That sounds like it was fantastic-great way to remember our own goals for customer service!</description>
		<content:encoded><![CDATA[<p>That sounds like it was fantastic-great way to remember our own goals for customer service!</p>
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		<title>By: NJV-Tours</title>
		<link>http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/#comment-50319</link>
		<dc:creator>NJV-Tours</dc:creator>
		<pubDate>Fri, 03 Apr 2009 02:56:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/2080#comment-50319</guid>
		<description>This is the kind of service everyone wants to get and the reputation everyone wants to have, so I&#039;m glad you&#039;re writing about it!  But what a lot of people don&#039;t seem to realize is that their real estate website can (and should) give that same level of customer service.  After all, it&#039;s very often the &quot;first face&quot; buyers and sellers see and if it&#039;s not providing that Broadmoor-style service, those folks may move on to a site that is!  That level of detailed, personal service includes features like clear photos, virtual tours, slide shows, interactive floor plans in a site that&#039;s easy to navigate.  We can&#039;t forget that kind of service extends to ALL facets of our business, not just the face-to-face meetings.</description>
		<content:encoded><![CDATA[<p>This is the kind of service everyone wants to get and the reputation everyone wants to have, so I&#8217;m glad you&#8217;re writing about it!  But what a lot of people don&#8217;t seem to realize is that their real estate website can (and should) give that same level of customer service.  After all, it&#8217;s very often the &#8220;first face&#8221; buyers and sellers see and if it&#8217;s not providing that Broadmoor-style service, those folks may move on to a site that is!  That level of detailed, personal service includes features like clear photos, virtual tours, slide shows, interactive floor plans in a site that&#8217;s easy to navigate.  We can&#8217;t forget that kind of service extends to ALL facets of our business, not just the face-to-face meetings.</p>
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		<title>By: Renee Caperton</title>
		<link>http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/#comment-50167</link>
		<dc:creator>Renee Caperton</dc:creator>
		<pubDate>Wed, 01 Apr 2009 14:15:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/2080#comment-50167</guid>
		<description>Thank you for your post!  Broadmoor style is what I strive for.

Renee Capterton
&lt;a href=&quot;http://www.marrsrealty.com/&quot;&gt;Richland Chambers Lake Real Estate&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>Thank you for your post!  Broadmoor style is what I strive for.</p>
<p>Renee Capterton<br />
<a href="http://www.marrsrealty.com/">Richland Chambers Lake Real Estate</a></p>
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		<title>By: Portland Real Estate</title>
		<link>http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/#comment-50048</link>
		<dc:creator>Portland Real Estate</dc:creator>
		<pubDate>Mon, 30 Mar 2009 16:06:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/2080#comment-50048</guid>
		<description>Great post.  I would love to have stayed at a place like that.  Though, it would get irritating after a while, I like to think of myself as completely independent.

*&lt;em&gt;*&lt;em&gt;Portland Real Estate&#180;s last blog post..&lt;a href=&quot;http://mportlandrealestate.com/2009/03/26/hair-of-the-dog-pet-grooming/&quot;&gt;Hair of the Dog, Pet Grooming&lt;/a&gt;&lt;/em&gt;&lt;/abbr&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>Great post.  I would love to have stayed at a place like that.  Though, it would get irritating after a while, I like to think of myself as completely independent.</p>
<p>*<em>*</em><em>Portland Real Estate&#180;s last blog post..<a href="http://mportlandrealestate.com/2009/03/26/hair-of-the-dog-pet-grooming/">Hair of the Dog, Pet Grooming</a></em></p>
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		<title>By: Margaret Safford-Metro Atlanta Realtor</title>
		<link>http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/#comment-50012</link>
		<dc:creator>Margaret Safford-Metro Atlanta Realtor</dc:creator>
		<pubDate>Mon, 30 Mar 2009 04:30:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/2080#comment-50012</guid>
		<description>YES-that is the type of service we all need to give-every client needs to be so impressed with the little details so they will always refer their friends. Great post, Jay!

*&lt;em&gt;*&lt;em&gt;Margaret Safford-Metro Atlanta Realtor&#180;s last blog post..&lt;a href=&quot;http://www.saffordsells.com/blog/05/metro-atlanta-real-estate-market/&quot;&gt;Does the Metro Atlanta Real Estate Market Mimic the New HGTV Shows?&lt;/a&gt;&lt;/em&gt;&lt;/abbr&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>YES-that is the type of service we all need to give-every client needs to be so impressed with the little details so they will always refer their friends. Great post, Jay!</p>
<p>*<em>*</em><em>Margaret Safford-Metro Atlanta Realtor&#180;s last blog post..<a href="http://www.saffordsells.com/blog/05/metro-atlanta-real-estate-market/">Does the Metro Atlanta Real Estate Market Mimic the New HGTV Shows?</a></em></p>
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		<title>By: Jason Humpal-Fort Collins Real Estate</title>
		<link>http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/#comment-50000</link>
		<dc:creator>Jason Humpal-Fort Collins Real Estate</dc:creator>
		<pubDate>Mon, 30 Mar 2009 03:50:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/2080#comment-50000</guid>
		<description>Wonderful inspriation for us all; wonderful post, I loved it. And I love that your wake up call came with a &quot;snooze&quot; option! If I am ever out there that will be a place on my list to visit.</description>
		<content:encoded><![CDATA[<p>Wonderful inspriation for us all; wonderful post, I loved it. And I love that your wake up call came with a &#8220;snooze&#8221; option! If I am ever out there that will be a place on my list to visit.</p>
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		<title>By: Marlene</title>
		<link>http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/#comment-49986</link>
		<dc:creator>Marlene</dc:creator>
		<pubDate>Sun, 29 Mar 2009 20:49:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/2080#comment-49986</guid>
		<description>Oh I would LOVE to be treated like that!  It&#039;s a shame that sometimes people have to choose between good price and good service.  It would be nice if we could have both!

*&lt;em&gt;*&lt;em&gt;Marlene&#180;s last blog post..&lt;a href=&quot;http://marlenemckay.com/2009/03/when-is-it-ok-to-lie/&quot;&gt;When is it ok to lie?&lt;/a&gt;&lt;/em&gt;&lt;/abbr&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>Oh I would LOVE to be treated like that!  It&#8217;s a shame that sometimes people have to choose between good price and good service.  It would be nice if we could have both!</p>
<p>*<em>*</em><em>Marlene&#180;s last blog post..<a href="http://marlenemckay.com/2009/03/when-is-it-ok-to-lie/">When is it ok to lie?</a></em></p>
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		<title>By: Lucas</title>
		<link>http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/#comment-49849</link>
		<dc:creator>Lucas</dc:creator>
		<pubDate>Sat, 28 Mar 2009 00:19:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.phoenixrealestateguy.com/customer-service-broadmoor-style/2080#comment-49849</guid>
		<description>That really is great service!  And I think that businesses should take a close look at providing better service in the future if they want to survive!  Because good service is going to draw the customers in, and beat the competitors out!

*&lt;em&gt;*&lt;em&gt;Lucas&#180;s last blog post..&lt;a href=&quot;http://lucasblackwood.com/2009/03/frugal-is-good/&quot;&gt;Frugal is good&lt;/a&gt;&lt;/em&gt;&lt;/abbr&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>That really is great service!  And I think that businesses should take a close look at providing better service in the future if they want to survive!  Because good service is going to draw the customers in, and beat the competitors out!</p>
<p>*<em>*</em><em>Lucas&#180;s last blog post..<a href="http://lucasblackwood.com/2009/03/frugal-is-good/">Frugal is good</a></em></p>
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