Comments on: Customer Service, Broadmoor Style

By: Jim Dolanch-Pittsbur

Jim Dolanch-Pittsbur — Sun, 12 Apr 2009 18:27:50 +0000

Wonderful attitute for all of us to have everyday, no matter our jobs. Think of how wonderful the world would be if everyone worked hard everyday to be the "Broadmoor" of their industry?

By: Bobbie McGowan-Ottaw

Bobbie McGowan-Ottaw — Fri, 10 Apr 2009 13:38:33 +0000

The realtor you mentioned in the "Lis Pendens" post needs to read this…lol! Great comparison for us all to embrace: superior customer service is what we should always do!

By: Jason Humpal-Fort Co

Jason Humpal-Fort Co — Thu, 09 Apr 2009 15:47:06 +0000

That sounds like it was fantastic-great way to remember our own goals for customer service!

By: NJV-Tours

NJV-Tours — Thu, 02 Apr 2009 19:56:59 +0000

This is the kind of service everyone wants to get and the reputation everyone wants to have, so I'm glad you're writing about it! But what a lot of people don't seem to realize is that their real estate website can (and should) give that same level of customer service. After all, it's very often the "first face" buyers and sellers see and if it's not providing that Broadmoor-style service, those folks may move on to a site that is! That level of detailed, personal service includes features like clear photos, virtual tours, slide shows, interactive floor plans in a site that's easy to navigate. We can't forget that kind of service extends to ALL facets of our business, not just the face-to-face meetings.

By: Renee Caperton

Renee Caperton — Wed, 01 Apr 2009 07:15:52 +0000

Thank you for your post! Broadmoor style is what I strive for.

Renee Capterton

Richland Chambers Lake Real Estate

By: Portland Real Estate

Portland Real Estate — Mon, 30 Mar 2009 16:06:47 +0000

Great post. I would love to have stayed at a place like that. Though, it would get irritating after a while, I like to think of myself as completely independent. **Portland Real Estate´s last blog post..Hair of the Dog, Pet Grooming

By: Margaret Safford-Metro Atlanta Realtor

Margaret Safford-Metro Atlanta Realtor — Mon, 30 Mar 2009 04:30:56 +0000

YES-that is the type of service we all need to give-every client needs to be so impressed with the little details so they will always refer their friends. Great post, Jay! **Margaret Safford-Metro Atlanta Realtor´s last blog post..Does the Metro Atlanta Real Estate Market Mimic the New HGTV Shows?

By: Jason Humpal-Fort Co

Jason Humpal-Fort Co — Sun, 29 Mar 2009 20:50:53 +0000

Wonderful inspriation for us all; wonderful post, I loved it. And I love that your wake up call came with a "snooze" option! If I am ever out there that will be a place on my list to visit.

By: Marlene

Marlene — Sun, 29 Mar 2009 13:49:37 +0000

Oh I would LOVE to be treated like that! It's a shame that sometimes people have to choose between good price and good service. It would be nice if we could have both! **Marlene´s last blog post..When is it ok to lie?

By: Lucas

Lucas — Fri, 27 Mar 2009 17:19:12 +0000

That really is great service! And I think that businesses should take a close look at providing better service in the future if they want to survive! Because good service is going to draw the customers in, and beat the competitors out! **Lucas´s last blog post..Frugal is good