The company was more than 3 months late delivering the house. They had 15 months and took over 18. When we took possession, there were numerous problems including toilets that sprayed water out the sides, unconnected electrical power, and the wrong tiles and grout. I won't list all of the other issues both major and minor.

We've been in the home over a year now. Whenever it rains, we still get water coming through the door going out of the garage. They've been asked to repair this many times. They have attempted it on several occasions after much prodding on our part.

When we report an issue, we're lucky if someone comes out in three weeks to even look at it. It's a miracle if someone comes out to actually fix the issue. Usually, they schedule and don't show up, or they show up and don't know how to fix the problem.

Do yourself a favor and don't buy a home from Toll Brothers.

I brought from America’s Luxury Home Builder and i would not buy another one from them with their money.

I suggest if buying from America’s Luxury Home Builder check your house for mold, and if thinking about buying from them if mold is in their arbitration clause do not sign it. This gives them free range to take your money and not produce the product that the purpose of what the contract was for. You may close and move in and find mold in the home that has been know to cause astma or induce astma attacks or allergic reactions, or people that may have medical problems such as heart issues, etc…

Research the net before buying from America’ Luxury HOme Builder

Not wasting time Crystal, and vent here anytime….

I don’t know what to say other than, “Wow”. Personally, it sounds to me like it’s time to consult an attorney… Another possibility would be to contact one of the local news channel “invesitgator” types of reporters. I know Channel 5 (CBS) takes on consumer issues sometimes. Given the current housing market, they might find it a compelling story…

keep us posted!

We have faxed and mailed Toll continuously for 4 years, and nothing has been done.

Water leaking problems

Foundation problems

Basically all appliances, and furniture, extras included in model where fakes…

Including a video security system with main components removed.

All electrical included in sale – not one was hooked up or even wired.

Slate floor was sealed around furniture, rugs, and plants.

They tried a week before we moved in to replace some tiles that had been damaged by a fountain, and could not find a match and left without saying or sealing anything.

I could go on and on, and have pictures to back it all up.

We live in Arizona and have major scorpion problems, due to our house not being sealed well. You can stick two fingers underneath our ($6000) glass front entry doors! In the summer because of wetness in our walls we have 2 months of uncontrollable springtails that produce in the millions, driving the kids in our room because the problem resides only on one side of the house.

For only being 5 years old the stairs should not be seperating from the walls, and cracks in every room of the 6800 SQF all over the walls and baseboards seperating by inches from the walls!

Sorry to waste any time but thought maybe some of my info could help or maybe you could give some advice for me of what to do, besides move!! Thanks for letting me vent,

Pictures: (May I remind you this house has only been lived in for four years.

Nails coming out of entry way wall.

Walls cracking around stairway, and separating.

Corner of Master shower, deteriorated.

Baseboard coming apart from wall.

Jacuzzi tub cracking, also tub was installed with pipes running wrong way, drainage does not occur, and have never been able to use the jets, also they grout the slate stone around permanently, so major work would have to be done just to get to the mechanical parts of the tub.

In the Model before we moved in a fountain caused the floor to be extensively damaged (in corner where plant is). They replaced the floor, with what they said was matching tile!!!!!

, – The kitchen stove cover was raised up and not set correctly to stovetop.—-

-You can easily see the gap, in home tour there was a huge plant hiding this feature!

We complained most windows were not shutting and locking, so they sent out a guy – who instead of fixing the problem, took the window lock out to his truck and filed the lock to fit!!! You can see the unpainted part of lock!!

The house has 3,000 Sqr. Feet of Slate stone, Toll sealed the floor, but failed to seal under rugs, pots, washers, dryers, anything heavy!!

Please let me know of anything we can persue with you and others, in an obvious problem with a MAJOR HOME BUILDER!

Thanks,

Crystal

Gilbert Arizona

1. Huge cracks in drywall ceilings and walls and most corners of every opening. Some have been patched more than once. Some run the length of rooms.

2. Windows improperly flashed causing them to pull away from drywall on the inside.

3. Also, moisture around windows has caused the baseboards to pull away from the walls below the windows.

These are the items that we have been trying to get addressed for over a year.

My project manager, Charlie Roberts, wouldn't know the difference between a 2×4 and a broom up his ^%^*()(.

Thanks for the screwing, Toll. Oh, how I love to watch your stock tumble>