Comments on: In Search of Customer Service Excellence http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/ Phoenix Real Estate -- Anything and everything about it. Plus random musings... Now with Phoenix area MLS Listings Search! Sat, 21 Nov 2009 05:34:24 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Customer Service Airline Style | The Phoenix Real Estate Guy http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/#comment-38412 Customer Service Airline Style | The Phoenix Real Estate Guy Mon, 28 Jul 2008 04:21:48 +0000 http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/739#comment-38412 [...] am a big fan of superior customer service. I’ve written about it frequently (both the good and the bad). In fact I usually: 1) tend to over-tip when I get great service; and 2) have made [...] [...] am a big fan of superior customer service. I’ve written about it frequently (both the good and the bad). In fact I usually: 1) tend to over-tip when I get great service; and 2) have made [...]

]]> By: St. Louis Real Estate Insights http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/#comment-28029 St. Louis Real Estate Insights Wed, 12 Mar 2008 13:00:37 +0000 http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/739#comment-28029 <strong>10 Basic Tips on How to Start a Blog ...</strong> Yesterday I told you about why I decided to become a blogger and how it has made me a better agent. If... 10 Basic Tips on How to Start a Blog …

Yesterday I told you about why I decided to become a blogger and how it has made me a better agent. If…

]]> By: Matt Scoggins http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/#comment-26130 Matt Scoggins Wed, 13 Feb 2008 16:09:39 +0000 http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/739#comment-26130 I normally shop at Home Depot, since HD is based in Atlanta I just give them the benefit of the doubt about being the best. But, I may just give Lowes a shot because of your post here. I normally shop at Home Depot, since HD is based in Atlanta I just give them the benefit of the doubt about being the best. But, I may just give Lowes a shot because of your post here.

]]> By: Ken Smith http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/#comment-25964 Ken Smith Mon, 11 Feb 2008 23:46:14 +0000 http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/739#comment-25964 Lowes is great. We didn't have one in our area until about 2 years ago and once they opened they gained a customer for life also. They explain things and actually know about the products they are selling, amazing concept! One benefit from NAR that I actually have used in the past, discounted Lowes gift cards for clients. Lowes is great. We didn’t have one in our area until about 2 years ago and once they opened they gained a customer for life also. They explain things and actually know about the products they are selling, amazing concept! One benefit from NAR that I actually have used in the past, discounted Lowes gift cards for clients.

]]> By: The Phoenix Real Estate Guy http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/#comment-25961 The Phoenix Real Estate Guy Mon, 11 Feb 2008 23:29:09 +0000 http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/739#comment-25961 DRS - check the post, I've updated it. Short answer, specs arrived on Saturday, in the wrong color frames... DRS – check the post, I’ve updated it. Short answer, specs arrived on Saturday, in the wrong color frames…

]]> By: Dining Room Set http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/#comment-25944 Dining Room Set Mon, 11 Feb 2008 14:50:55 +0000 http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/739#comment-25944 Just shows to go that there are good ones around too. Whatever happened to the spectacles story? Just shows to go that there are good ones around too. Whatever happened to the spectacles story?

]]> By: Charleston Real Estate Blog http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/#comment-25938 Charleston Real Estate Blog Mon, 11 Feb 2008 12:02:36 +0000 http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/739#comment-25938 Lowes is beating HD up at not only customer service but the entire shopping experience. They started by appealing to women like Francy who then got their husbands, you, to visit and ultimately prefer to shop there. Lowes is beating HD up at not only customer service but the entire shopping experience. They started by appealing to women like Francy who then got their husbands, you, to visit and ultimately prefer to shop there.

]]> By: Johnny Davis http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/#comment-25915 Johnny Davis Mon, 11 Feb 2008 04:49:23 +0000 http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/739#comment-25915 Personally, I have never had a problem with Home Depot. As for personal preference though, I tend to like Lowe's. To me, they have a better selection, are a little cheaper and the folks who work there seem more willing to help me out. Personally, I have never had a problem with Home Depot. As for personal preference though, I tend to like Lowe’s. To me, they have a better selection, are a little cheaper and the folks who work there seem more willing to help me out.

]]> By: Tego Venturi http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/#comment-25912 Tego Venturi Mon, 11 Feb 2008 04:37:15 +0000 http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/739#comment-25912 I have gone into my local Home Depot a few times over the last few years (when Lowes did not have what I needed) and wondered if the store was about to close. The people don’t care and the shelves are a mess. Lowes is always neat and it easy to find what I need. I agree. Lowes Rocks! I have gone into my local Home Depot a few times over the last few years (when Lowes did not have what I needed) and wondered if the store was about to close. The people don’t care and the shelves are a mess. Lowes is always neat and it easy to find what I need.
I agree. Lowes Rocks!

]]> By: John Hunter http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/#comment-25905 John Hunter Mon, 11 Feb 2008 03:22:23 +0000 http://www.phoenixrealestateguy.com/in-search-of-customer-service-excellence/739#comment-25905 Home Depot (long ago had such customer service) but there management made decisions to spend money enriching themselves instead of providing good customer service. The result is tons of <a href="http://management.curiouscatblog.net/2006/12/06/ritz-carlton-and-home-depot/">dissatisfied Home Depot customers</a>. Home Depot (long ago had such customer service) but there management made decisions to spend money enriching themselves instead of providing good customer service. The result is tons of dissatisfied Home Depot customers.

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