Comments on: Need an Optometrist in the East Valley? Don’t Go to Nationwide Vision! http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/ Phoenix Real Estate -- Anything and everything about it. Plus random musings... Now with Phoenix area MLS Listings Search! Sat, 21 Nov 2009 05:34:24 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Name http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/#comment-59626 Name Wed, 15 Jul 2009 22:49:43 +0000 http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/729#comment-59626 The public can respond to poor health care to the state board responsible for oversite, in this case the State Board of Optometry. Nationwide owner/doctors have had several problems with the state board. This problem would not qualify as violation of state rules and regulations, I'm afraid. <br>I previously worked for Nationwide, also. They force doctors to schedule a patient every fifteen minutes. I have it in writing from the head of professional relations. Mistakes are made. Charting is incomplete. Patients' needs are not known, nevermind addressed. Very bad for the public and the optometry profession. The public can respond to poor health care to the state board responsible for oversite, in this case the State Board of Optometry. Nationwide owner/doctors have had several problems with the state board. This problem would not qualify as violation of state rules and regulations, I'm afraid.
I previously worked for Nationwide, also. They force doctors to schedule a patient every fifteen minutes. I have it in writing from the head of professional relations. Mistakes are made. Charting is incomplete. Patients' needs are not known, nevermind addressed. Very bad for the public and the optometry profession.

]]> By: Name http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/#comment-57999 Name Wed, 15 Jul 2009 20:49:43 +0000 http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/729#comment-57999 The public can respond to poor health care to the state board responsible for oversite, in this case the State Board of Optometry. Nationwide owner/doctors have had several problems with the state board. This problem would not qualify as violation of state rules and regulations, I'm afraid. <br>I previously worked for Nationwide, also. They force doctors to schedule a patient every fifteen minutes. I have it in writing from the head of professional relations. Mistakes are made. Charting is incomplete. Patients' needs are not known, nevermind addressed. Very bad for the public and the optometry profession. The public can respond to poor health care to the state board responsible for oversite, in this case the State Board of Optometry. Nationwide owner/doctors have had several problems with the state board. This problem would not qualify as violation of state rules and regulations, I'm afraid.
I previously worked for Nationwide, also. They force doctors to schedule a patient every fifteen minutes. I have it in writing from the head of professional relations. Mistakes are made. Charting is incomplete. Patients' needs are not known, nevermind addressed. Very bad for the public and the optometry profession.

]]> By: Kevin@cheap eyeglasses http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/#comment-52580 Kevin@cheap eyeglasses Sun, 10 May 2009 02:01:26 +0000 http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/729#comment-52580 Wow, Im amazed they are still in business. The mere fact that they take 3-5 days just to do a coating is outrageous. Even with shipping it would take you less time to order from an online retailer! I guess the wrong frames is just the icing on the cake. Goes to show that good help is hard to find. Wow, Im amazed they are still in business. The mere fact that they take 3-5 days just to do a coating is outrageous. Even with shipping it would take you less time to order from an online retailer! I guess the wrong frames is just the icing on the cake. Goes to show that good help is hard to find.

]]> By: Obama http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/#comment-43669 Obama Tue, 03 Feb 2009 06:36:31 +0000 http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/729#comment-43669 Tim is right. I'm Obama, and I approve this mesage. Tim is right.

I’m Obama, and I approve this mesage.

]]> By: Tim http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/#comment-26939 Tim Sun, 24 Feb 2008 23:13:21 +0000 http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/729#comment-26939 regarding your pledge@ http://www.phoenixrealestateguy.com/blog-wars-and-other-such-nonsense/769 now thats what I like- time well spent! hope it works for you regarding your pledge@ http://www.phoenixrealestateguy.com/blog-wars-and-other-such-nonsense/769
now thats what I like- time well spent! hope it works for you

]]> By: Tim http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/#comment-26936 Tim Sun, 24 Feb 2008 22:47:19 +0000 http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/729#comment-26936 i have to sympathize with your plight "Guy" but i guess my question is this: if its that bad, why are you still waiting? i'd be long gone with my money in hand, not complaining about it. why live it over and over and over. like i said, ive been there many times and even had trouble getting used to a new brand of contacts once. no problem! i wore several prs of lenses before i gave up. it wasnt even their problem so i didnt expect full refund. they gave it to me anyway. and with a smile too! im sure you've got this problem "Guy" but it just doesnt gel with what i know. anyone reading about unfortunate experiences with a company should call the BBB if they really want to know how a company operates. our company has nationwide as its primary provider and we all go there because of the dozens of employees we have that are very satisfied. if there are issues, they always solve them to our satisfaction. they even do health fairs at our company to assist our employees with their coverage questions. you should get your money back "Guy" but i'm sticking with nationwide, they're awesome with everyone i know. good luck in your current problem though. i have to sympathize with your plight “Guy” but i guess my question is this: if its that bad, why are you still waiting? i’d be long gone with my money in hand, not complaining about it. why live it over and over and over. like i said, ive been there many times and even had trouble getting used to a new brand of contacts once. no problem! i wore several prs of lenses before i gave up. it wasnt even their problem so i didnt expect full refund. they gave it to me anyway. and with a smile too! im sure you’ve got this problem “Guy” but it just doesnt gel with what i know. anyone reading about unfortunate experiences with a company should call the BBB if they really want to know how a company operates. our company has nationwide as its primary provider and we all go there because of the dozens of employees we have that are very satisfied. if there are issues, they always solve them to our satisfaction. they even do health fairs at our company to assist our employees with their coverage questions. you should get your money back “Guy” but i’m sticking with nationwide, they’re awesome with everyone i know. good luck in your current problem though.

]]> By: The Phoenix Real Estate Guy http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/#comment-26867 The Phoenix Real Estate Guy Sat, 23 Feb 2008 18:54:12 +0000 http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/729#comment-26867 Tim - "try a little courage though and ask for the boss. everybody has one." Been there done that. Talked to the regional director too. Did it help? Not one iota. "advice-trust yourself and your own experiences not some crybaby blogger who could say anything (true or not)" Why would I make something like this up? Leave an email or fax and I'll be happy to provide you with receipts and photos. "knowing a health care place cant defend itself against complaints in a public forum." They are more than welcome to come here and leave a comment, just like you did. They are aware of the post. (I told the manager and regional director. You know, lack of courage and all) I'm glad you had a good experience with Nationwide. I'm sure many do. I did not. By the way, it's now one full month to the day and I still don't have the frames I paid for. Their response? Blame it on the factory (which is Nike by the way, not some fly-by-night manufacturing company). No one yet has taken any responsibility for a practically complete failure on their end. You know, a simple "I'm sorry" would suffice. Thanks for stopping by and providing your opinion. Tim –

“try a little courage though and ask for the boss. everybody has one.”

Been there done that. Talked to the regional director too. Did it help? Not one iota.

“advice-trust yourself and your own experiences not some crybaby blogger who could say anything (true or not)”

Why would I make something like this up? Leave an email or fax and I’ll be happy to provide you with receipts and photos.

“knowing a health care place cant defend itself against complaints in a public forum.”

They are more than welcome to come here and leave a comment, just like you did. They are aware of the post. (I told the manager and regional director. You know, lack of courage and all)

I’m glad you had a good experience with Nationwide. I’m sure many do. I did not.

By the way, it’s now one full month to the day and I still don’t have the frames I paid for. Their response? Blame it on the factory (which is Nike by the way, not some fly-by-night manufacturing company). No one yet has taken any responsibility for a practically complete failure on their end.

You know, a simple “I’m sorry” would suffice.

Thanks for stopping by and providing your opinion.

]]> By: Tim http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/#comment-26866 Tim Sat, 23 Feb 2008 18:09:08 +0000 http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/729#comment-26866 face it. bad service is bad service. no excuses. try a little courage though and ask for the boss. everybody has one. i think they have something like 50 stores and Im sure each has their horror stories from time to time. food for thought though- I checked-no outstanding negative remarks with the Better Business people. they are members. nice comment Lane- a funnier blog would be about nightmare real estate clowns! ok maybe not, (who would care) but ive been to several nationwides and wont go anywhere else. advice-trust yourself and your own experiences not some crybaby blogger who could say anything (true or not) knowing a health care place cant defend itself against complaints in a public forum. face it. bad service is bad service. no excuses. try a little courage though and ask for the boss. everybody has one. i think they have something like 50 stores and Im sure each has their horror stories from time to time. food for thought though- I checked-no outstanding negative remarks with the Better Business people. they are members. nice comment Lane- a funnier blog would be about nightmare real estate clowns! ok maybe not, (who would care) but ive been to several nationwides and wont go anywhere else. advice-trust yourself and your own experiences not some crybaby blogger who could say anything (true or not) knowing a health care place cant defend itself against complaints in a public forum.

]]> By: John Doe http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/#comment-26831 John Doe Fri, 22 Feb 2008 23:13:26 +0000 http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/729#comment-26831 I had a truly terrible experience here also. I got to the office about 10 minutes late. They made me wait for another 5 minutes, then said "I'm sorry, we've canceled your appointment because you were 25 minutes late." I said "Seriously? There's a clock behind you, take a look." Then--I kid you not--they tried to convince me that I was seeing the clock wrong. SEEING THE CLOCK WRONG! Holy jesus. Worst customer service I've ever received. I had a truly terrible experience here also. I got to the office about 10 minutes late. They made me wait for another 5 minutes, then said “I’m sorry, we’ve canceled your appointment because you were 25 minutes late.” I said “Seriously? There’s a clock behind you, take a look.” Then–I kid you not–they tried to convince me that I was seeing the clock wrong. SEEING THE CLOCK WRONG! Holy jesus. Worst customer service I’ve ever received.

]]> By: April http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/#comment-26548 April Tue, 19 Feb 2008 05:22:09 +0000 http://www.phoenixrealestateguy.com/need-an-optometrist-in-the-east-valley-dont-go-to-nationwide-vision/729#comment-26548 Also, I quit cause it was an embrassment to work for a company who doesn't give a shit about there employees or customers! Also, I quit cause it was an embrassment to work for a company who doesn’t give a shit about there employees or customers!

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