Electronic Signatures and Silly Counter Offers

by Jay - The Phoenix Real Estate Guy on June 15, 2008 · 12 comments

in Phoenix Real Estate, Real Estate Tech Stuff

Received this wonderful email from a current client:

Tech Email

The speed this client mentions is really all predicated on the use of electronic signatures. We use DocuSign as our “e-signature processor”, which enables us to send, sign and receive real estate contracts and documents at the speed of email. It’s convenient for all involved — the clients, the agent and their clients on the other side of the transaction and the title companies. If you’ve ever tried to read a document that has been faxed repeatedly, you’ll quickly realize there is another benefit to digital signatures — the documents don’t degrade in quality every time they are sent.

Over the weekend we submitted an offer, and it was countered by the seller with this as one of the counter terms:

XXXX Realty needs to see live signatures within 72 hours of completion of contract.

A conversation with the listing agent leads us to believe that he doesn’t seem to think electronic signatures are legitimate or legal.

My first reaction to that was, “This is 2008. Get with the program.” But rather than making some snide remark, it seemed better to take the high road and present some info to the listing agent to prove to him that electronic / digital signatures are indeed legal.

To wit:

From Realtor.org

President Inks Electronic Signatures Bill
President Clinton signed S. 761, the “Electronic Signatures in Global and National Commerce Act,” into law Friday, June 20, 2000 in Philadelphia, PA. This law becomes effective on October 1, 2000 for electronic transactions and March 1, 2001 for electronic records.

This law simplifies the real estate transaction by allowing two parties to treat electronic signatures with the same legal standing as “pen and ink” versions. It also establishes the legal validity of electronic records. This law includes protections that ensure consumers who wish to conduct business using the traditional pen and paper method may continue to do so.

The Electronic Signatures law provides the legal certainty and national uniformity necessary for consumers and businesses to:

  • Contract electronically for the purchase of goods and services, as well as the sale and lease of real property;
  • Process mortgage loan transactions electronically;
  • Receive related state and federal disclosures online;
  • Transfer promissory notes electronically;
  • Notarize transactions electronically; and
  • Obtain and maintain electronic records of transactions.
  • Note the President and the year… Clinton, 2000.

    Arizona Specific Law:

    The Arizona Electronic Transactions Act 

    The Arizona Electronic Transactions Act (the “ETA”) creates statutory authority for creating contracts electronically, via computer, by adding A.R.S.§44-7001 et. seq.

    As a result of this legislation, a contract formed by an electronic record cannot be denied legal effect and enforceability solely because it was formed electronically. A.R.S.§44-7007(B). Similarly, a signature in electronic form cannot be denied legal effect and enforceability solely because it is in electronic form. A.R.S. §44-7007(A). An electronic record and electronic signature satisfies any law that requires a signed writing, such as the Statute of Frauds requirement that a contract for the sale of real property be evidenced by a signed writing to be enforceable. A.R.S.§44-7007(D).

    Here is A.R.S.§44-7007 in its entirety:

    44-7007. Legal recognition of electronic records, signatures and contracts

    A. A record or signature in electronic form cannot be denied legal effect and enforceability solely because the record or signature is in electronic form.

    B. A contract formed by an electronic record cannot be denied legal effect and enforceability solely because an electronic record was used in its formation.

    C. An electronic record satisfies any law that requires a record to be in writing.

    D. An electronic signature satisfies any law that requires a signature.

    Here is the catch with electronic signatures (at least in Arizona, it may be different in other states).

    The ETA applies only to a “transaction between parties each of which has agreed to conduct transaction by electronic means. Whether the parties agree to conduct a transaction by electronic means is determined from the context and surrounding circumstances, including the parties’ conduct.” (A.R.S. §44-7005(B)).


    So technically, if one side of the party doesn’t want the other side to utilize electronic signatures, they can make that demand.

    But why in the world would you?

    Yet this is exactly what happened in this transaction. Our buyers signed their offer digitally. The sellers countered requesting “live” signatures.


    What a brilliant idea. You’re trying to sell your home in the middle of a buyer’s market, so you make a demand via counter offer that will inconvenience said buyer.  Is that because you don’t know electronic signatures are legally binding, you don’t believe it, you just don’t like them, or you want to make it as difficult as possible for the people attempting to buy your home?


    (Of note, these same sellers also countered the closing date the buyers requested. Our buyers wanted to close on July 31. The sellers countered with a closing date of…. July 30. This prompts a response along the lines of, “WTF?!? Are they just attempting to be as difficult as possible?”).


    Home sellers — think, really think about what you want to counter. If you’ve got a ready, willing and able buyer that has submitted an offer on your home this is a good thing. Pissing them off with petty demands is just silly. I’m not saying you should blindly accept any offer you receive — of course you shouldn’t. But to counter items that in the end run make absolutely no difference to your bottom line is putting a great deal at risk. Our buyers have hundreds of other homes to choose from. Making petty demands is a sure-fire way to make their decision to look elsewhere a whole lot simpler.


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    How to Survive a Phoenix Summer

    by Jay - The Phoenix Real Estate Guy on June 14, 2008 · 15 comments

    in Phoenix Life

    Phoenix Summer


    Back in December, I wrote a tongue-in-cheek post titled, “How to Survive a Phoenix Winter”. A couple of folks (from colder climate) said they wanted to see a follow up post in the summer.

    Well, as you can see from the image above, summer has arrived in full force.

    There really is only one way to survive a Phoenix summer — air conditioning. A swimming pool helps, though the water temperature in my pool will likely hit 93 – 94 degrees in mid-summer, closer to a hot tub than a refreshing dip.

    One of the biggest trials in a Phoenix summer is dealing with a parked car. Ever sat in a car that’s had the widows rolled up for a couple of hours in 115 degree heat?

    This is the time of year that you’ll see people park their cars in the one shady spot in the lot, even if it means a hike to your final destination.

    You’ll see towels draped over steering wheels to avoid searing the flesh of your palms. Sometimes you’ll see people driving with gloves on.

    On June 25, 1990, the day prior to Phoenix reaching its all-time high temperature of 122°F, my friends and I cooked a pot roast in a car. It was only 120 that day, but the roast was fork tender in just under the four hours it took us to complete a round of golf. I love golf, but honestly can’t recommend playing when it’s 120 degrees outside. It was a survival test. It should also be noted that cooking a roast in your car, however delicious it might be, will leave a lingering odor in your car for weeks. Also, you can not fry an egg on the sidewalk — it just gets kinda rubbery.

    So in the dog days of summer, you stay inside. You swim, you plan your walking route based on the level of shade. You do inside activities — movies, theater, museums. Take advantage of lower rates at area resorts and spas. Go to concerts. In three months the weather will return to idyllic status.

    Here’s a few triple digit facts for Phoenix, and following that are some places you can stay cool, seven days a week.


    Triple Digit Facts for Phoenix (source)

    Highest Temperatures ever recorded in Phoenix

    122°F June 26, 1990

    121°F July 28, 1995

    120°F June 25, 1990

    Average annual number of days with maximum temperatures of 100 of higher 1971-2000: 106
    Least number of days with maximum temperatures of 100 or higher: 48 in 1913
    Greatest number of days with maximum temperatures of 100 or higher: 143 in 1989
    Greatest number of consecutive days with maximum temperatures of 100 or higher: 76 in 1993

    Average annual number of days with maximum temperatures of 110 of higher 1971-2000: 17
    Least number of days with maximum temperatures of 110 or higher: 0 in 1911
    Greatest number of days with maximum temperatures of 110 or higher: 32 in 2007
    Greatest number of consecutive days with maximum temperatures of 110 or higher: 18 in 1974


    Tempe Town Lake, Splash Playground

    - One-acre playground for children
    - Phone: (480) 350-8625/ Website: www.tempetownlake.com

    Heard Museum

    - Experience the nation’s most prestigious private Indian arts center
    - Phone: (602) 252-8848/ Website: www.heard.org

    Phoenix Art Museum

    - Visit one of the most celebrated art museums in the southwest
    - Phone: (602) 257-1222/ Website: www.phxart.org

    ASU Art Museum

    - This educational museum is recognized as one of the Southwest’s most significant contemporary art institutions
    - Phone: (480) 965-2787/ Website: www.herbergercollege.asu.edu/museum

    Water Parks in Great Phoenix

    - Big Surf, SunSplash and Waterworld offer valley residents the chance to beat the heat. Each water park offers huge waterslides, wave pools, and lots of room for tanning.
    - Phone: (480) 834-8319 Website: www.golfland.com

    Hall of Flame Museum of Firefighting

    - Over 35,000 square feet of exhibit space showing the history and heroes of firefighting
    - Phone: (602) 275-3473/ Website: www.hallofflame.org

    Phoenix Museum of History

    - Learn about the rise of a dusty desert town into a modern metropolis
    - Phone: (602) 253-2734/ Website: www.pmoh.org

    Arizona Science Center

    - Participate in interactive exhibits, watch 5-story tall movies, or take a trip through the stars at the planetarium
    - Phone: (602) 716-2000/ Website: www.azscience.org

    Challenger Space Center

    - Explore the stars, feel what it is like to be in a space shuttle and learn about the space program at this unique center
    - Phone: (623) 322-2001/ Website: www.azchallenger.org

    Orpheum Theater

    - Located in the heart of downtown Phoenix, this multi-purpose cultural facility can house major Broadway productions as well as local and regional performance companies
    - Phone: (602) 534-5600/ Website: www.phoenix.gov/STAGES

    Herberger Theater Center

    - Houses two theaters (seating 815 and 350) and is home to the Arizona Theatre Company, the Actors Theatre of Phoenix, and the Center Dance Ensemble
    - Phone: (602) 254-7399/ Website: www.herbergertheater.org

    Dodge Theater

    - The completely different Dodge Theater promises to change the way you think about live entertainment
    - Phone: (602) 379-2800/ Website: www.dodgetheater.com

    Arizona Diamondbacks

    - Catch the Arizona Diamondbacks baseball team play while in the comfort of a closed, air-conditioned ball park, or even rent out the pool with you and a group of your friends
    - Phone: (602) 514-8400, (888) 777-4664/ Website: www.azdiamond3backs.com

    Cerreta Candy Company

    - Tour Phoenix’s 70-year-old family owned and operated candy company and see how their products are made.
    - Phone: (623) 930-1000/ Website: www.cerreta.com

    Stuffington Bear Factory

    - Visit one of the last remaining stuffed animal factories in the United States and make your own stuffed animal
    - Phone: (602) 225-9513/ Website: www.stuffington.com

    Tortilla Flat, Arizona

    - A historic Old Western Town (population 6) where visitors can find a gift store, an ice cream/candy store, a restaurant and saloon.
    - Phone: (480) 984-1776/ Website: www.tortillaflataz.com

    Local Lakes and the River

    - Arizona’s scenic canyon lakes and waterways offer spectacular desert views.

    Saguaro Lake, the Salt River and Lake Pleasant are within one hour of Phoenix; each one provides an opportunity for water sports and some rest and relaxation.
    - Self-paddle a 2 person Funyak behind one of the guided rafts for hands on excitement.
    - Phone: (480) 998-RAFT/ Website: www.desertvoyagers.com

    Resorts & Spas

    The Oasis at Pointe South Mountain Resort Arizona Grand Resort

    - A six seven-acre water wonderland sensation for the whole family
    - Phone: (602) 431-6533/ Website: www.arizonagrandresort.com

    Thanks for the corrections Jennifer!

    Falls Water Village at Pointe Hilton Tapatio Cliffs Resort

    - More than one acre of pools and a 138-foot waterslide
    - Phone: (602) 866-7500/ Website: www.pointehilton.com

    River Ranch at Pointe Hilton Squaw Peak Resort

    - Features Hole-in-the-Wall River Ranch, a four-acre ranch with pools and water falls.
    - Phone: (602) 997-2626 ext. 4571/ Website: www.pointehilton.com

    Arizona Biltmore Resort and Spa

    - Features eight swimming pools including the Catalina Pool (the original to the hotel and features the Frank Lloyd Wright inspired tower with slide) and the Paradise Pool Complex
    - Phone: (602) 955-6600, (800) 950-2575/ Website: www.arizonabiltmore.com

    Westin Kierland Resort and Spa

    - 2 swimming pools, a 110-foot water slide, a 900-foot river ride, hot tubs, poolside cabanas, lap pool
    - Phone Toll Free: (888) 625-5144 / Website: www.kierlandresort.com

    The Phoenician

    - 9 swimming pools (including the Mother of Pearl Serenity Pool) and a 165-foot waterslide
    - Phone: (480) 941-8200, (800) 888-8234/ Website: www.thephoenician.com

    Hyatt Regency Scottsdale Resort at Gainey Ranch

    - Two and a half acre complex contains 10 swimming pools and a three story water slide
    - Phone: (480) 444-1234/ Website: www.scottsdale.hyatt.com

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    North Central Phoenix Living

    by Jay - The Phoenix Real Estate Guy on June 13, 2008 · 4 comments

    in Phoenix Real Estate

     

    The North Central part of Phoenix offers a great deal to residents. There is easy access to major freeways. By definition is it “central” — so no trekking across the Valley is required. Shopping, golf, medical facilities, restaurants, and more are readily available and easily accessible.

    Many homes in the area are a little older, but they retain their charm and uniqueness as opposed to row after row of stucco and tile roofs as is so often found in newer subdivisions sprawled across the Valley. Some parts of north central Phoenix, particularly surrounding the Tatum and Shea area, offer large lots, mature trees and no home owner’s associations (HOAs). Try finding that in new-development suburbia! Pride of ownership abounds. That’s quite the appealing combination of factors to a lot of folks considering where to buy Phoenix real estate.

    Desert Cove poolWe’ve recently listed a fabulous home in the area. Take a peek at TatumAndShea.com for photos and information.

    You could be enjoying this pool-side view soon…

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    Real Estate Blog Seminar



    The “Demystifying Real Estate Blogging” seminar held today at The University of Phoenix was a success. At least I think it was a success. Thanks to the 45 (give or take) that attended, and for your participation and the wonderful feedback you provided. Hopefully everyone walked away with a little more knowledge about the power of real estate blogging.

    As promised, here is the presentation material. You can view the slides below, or download them to your own computer here. (PowerPoint Show – you do not need PowerPoint to view)

    Here are the two videos from the presentation. Sorry we had to skip the one on RSS. It explains RSS readers well and is the only way I can keep up with reading 630 — now 631 — blogs. (Don’t try that at home.)

    Blogs in Plain English

    RSS in Plain English

    A very special thanks go to First American Title for sponsoring this seminar!! Remember, Think First American!

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    The Wall Street Journal on Home Pricing

    by Jay - The Phoenix Real Estate Guy on June 11, 2008 · 15 comments

    in Market Conditions, Selling Real Estate

    What is probably my favorite “paper”, The Wall Street Journal, published an article on Sunday titled, “Get Real With Your House Price”.

    It’s relatively brief, but contains some good info. The article points out five signs that indicate your home may be overpriced:

    1) Not enough showings
    This is a prime indicator. But it’s a little “diluted” in the Phoenix real estate market because of the shear number of homes available for sale.

    Let’s say you tell your agent, “I’m looking for a 3 bedroom, 2 bath home between $200 – $250K in Gilbert.

    *poof!* You’ve got 495 homes to go see. Throw in Chandler (337 homes) and Mesa (659 homes) and you’ve got almost 1,500 homes to chose from in that fairly narrow band of pricing.

    And that means if you’re selling a home in the East Valley, you’ve got 1,500 other homes you are directly competing with for buyer’s eyes and money.

    Sometimes homes don’t show because there is a ton of competition.

    2) Some showings, but no contract
    Getting people to look at your home is step one. Getting people to make an offer on it is a whole ‘nuther story. An oft-quoted rule of thumb (including in the WSJ article) is ten showings should equal an offer. But I’ve seen that range from one showing to dozens. There is no hard and fast rule, but clearly if your are getting traffic (qualified traffic, not just “looky-loos”) and no offers, then something is amiss. 

    3) Similar homes are now selling for less
    In the Phoenix market, prices are generally declining. That means that what you priced your home at last month likely isn’t what the market considers your home worth today. Your price reductions may just be keeping up with declining market value, not positioning your home to sell.

    4) Repeated negative feedback
    Getting feedback from showing agents ranges from relatively simple to excruciating. Getting honest feedback is even worse. Ask 100 agents for feedback, and 95 of them will tell you, “My clients liked the home, but they want to look at more before they make a decision.” (In fairness, that is pretty much typical these days.) Rare is the agent who will give you brutally honest feedback. And let’s face it, even if you get something like, “It’s horribly overpriced”, “what were your clients thinking when they painted that wall” or “the home reeks of B.O.”, none of that should come as a surprise to the seller. A good listing agent will give you plenty of feedback before the home is even listed. There shouldn’t be any startling revelations on home feedback.

    5) You’ve cut the price, but not enough
    Here lies a tricky question. When a price cut becomes necessary, how much do you cut? I have seen, and you can’t make this up folks, price cuts of $1 a day, every day. Why would someone do something so ludicrous? To game the system. Agents can set up MLS notices for changes in property. Repeated miniscule price reductions serve no purpose other than to artificially get a listing on the “freshly revised” hot sheet.

    The amount to cut is a fine balance between the needs of the sellers to net an amount, the speed at which they need to sell, and the perception of the market as to the value of the home.

    And remember, it is the market that determines your home value. It’s not what your neighbor sold his home for, it’s not what you wish it was worth, it’s not even what an appraiser says it is worth. It’s what buyers in the market say it’s worth. Period.

    There is no question; pricing in this market is key. It’s true though that any home can be sold if the price is “right”. Don’t believe that? List your home at 25% under what recent and true comparables are selling for. Your home will sell in days. Granted, no one wants to leave 25% of their homes value on the table, but it will sell.

    The trick is determining a price point that is attractive to the buyers in the market that will net the seller as much as the current market will bear.

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